Last updated: 30 August 2026
KTgiftsforyou respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us or place an order.
Information We Collect
When you use our website or place an order, we may collect information including:
- Your name
- Email address
- Billing and delivery address
- Telephone number, where provided
- Details relating to your order
- Personalisation details you provide for personalised products, such as names, ages, messages or photographs
- Messages or enquiries you send to us
- Technical information relating to your use of our website, such as cookies, browser information and IP address where applicable
How We Use Your Information
We may use your personal information to:
- Process and fulfil your order
- Create personalised products you have ordered
- Arrange delivery of your order
- Contact you about your order
- Respond to questions or enquiries
- Process refunds, cancellations or resolve problems
- Maintain appropriate business and financial records
- Improve our website and services
- Prevent fraud and protect our website and business
We will only use your personal information where we have a lawful basis to do so. This may include fulfilling our contract with you when you place an order, complying with our legal obligations, pursuing our legitimate business interests or obtaining your consent where required.
Payment Information
Payments may be processed by third-party payment providers available through our website.
We do not normally receive or store your complete debit or credit card details. Payment providers process payment information according to their own privacy and security policies.
Sharing Your Information
We do not sell your personal information.
We may share information where necessary with trusted service providers that help us operate our business, such as:
- Website and online-shop providers
- Payment processors
- Delivery and postal companies
- IT, website and hosting providers
- Accounting or professional service providers
We may also disclose information where required by law.
We only share information that is reasonably necessary for the relevant service.
Personalised Products
When ordering a personalised product, you may provide information such as a person's name, age, photograph or personalised message.
We use this information for the purpose of creating and fulfilling your order.
Please make sure you have permission to provide another person's personal information or photograph where appropriate.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, dealing with queries and meeting applicable legal, tax and accounting requirements.
Information that is no longer required will be deleted or securely disposed of where appropriate.
Cookies
Our website may use cookies and similar technologies to enable the website to function, remember preferences, understand how visitors use the website and provide relevant features.
Where consent is legally required for non-essential cookies, visitors will be given the opportunity to accept or reject them.
You can also control cookies through your browser settings.
Marketing
We will only send electronic marketing communications where we have an appropriate lawful basis to do so.
Where you have given consent to receive marketing, you can withdraw your consent at any time by using the unsubscribe option provided or by contacting us.
Your Data Protection Rights
Under UK data protection law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information in certain circumstances
- Ask us to restrict the way we use your information in certain circumstances
- Object to certain uses of your information
- Request transfer of certain information where applicable
- Withdraw consent where we rely on consent to process your information
If you would like to exercise any of these rights, please contact us at:
info@ktgiftsforyou.co.uk
Keeping Your Information Secure
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Complaints
If you have concerns about how we use your personal information, please contact us first at info@ktgiftsforyou.co.uk so that we can try to resolve the issue.
You also have the right to make a complaint to the UK Information Commissioner's Office (ICO).
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
KTgiftsforyou
Email: info@ktgiftsforyou.co.uk
